Terms & Conditions


Accepted Methods of Payment

We accept Paypal as payment method. Please check our privacy policy for our privacy policy.


Buying Products on Our Website

Shipping charges will be calculated during the checkout process.  Shipping charges vary from type of delivery service.

We try to keep our keep our product price accurate and updated. Despite our best efforts, we may have some products price mispriced or have inaccurate stock quantity availability.  We regularly update product price and availability quantity. 


Your Right to Cancel

You can cancel your order with EssentialGoods anytime before your order is shipped. We process your refund as soon as possible. And we refund original payment method.  For this, you should contact us, by email or phone or from contact us as soon as possible before your order is shipped. 


How to Return 

At Essentialsgoos, we have every confidence that you will be delighted with your purchase. However, in the event that you wish to return any goods purchased please follow the applicable policy detailed below.

You can return the product for faulty or arrived damaged. For arrived damaged products you should let us know within  1 day of receipt of item. And faulty items should be reported within 7 days of receipt of item.  You can start return process here  or contact us by phone ( phone number from our contact page ).


Arrived Damaged 

For goods arrived damaged, please contact us with in 24hours of receipt of the item .


Faulty Goods 

Faulty goods should be reported with in 7 days of receipt of item.


Unwanted Goods

Unwanted goods should be reported to us within 24hour of receipt of item . Unwanted returns have to be sent directly at your cost to our UK warehouse.  Unwated goods should be sent with original labels and original package in unopened and unused condition. 


Manufacturers Warranty

For faulty items after 30 days that are still under manufacturer warranty, you will need to contact the manufacturer directly for repair or replacement. Please retain your original packaging for manufacturer information.


Age

If any orders placed by under age 18 must be with the consent of a parent or carer.
And also any information given by under age 18 child, must be with the consent of a parent or carer.



For any questions regarding our terms and conditions, please contact us